Sitoo Recognition
The innovative loyalty process encourages more in-store sign-ups, increases customer engagement, and makes life easier for your store associates. No need for manual input, confirmation mails, or anything that takes too much time or effort. The best part? You don’t need any extra hardware or development – it’s an out-of-the box solution.
Instant customer enrolment
It’s easy to become a member. Customers just scan a QR-code with their phone, fill out their details, and provide consent.
Automated customer recognition
Your customers are automatically identified through their digital wallet as they interact with the payment terminal.
Out-of-the-box solution
All you need is Sitoo POS, Adyen, and that your CRM is integrated with Sitoo. All systems connect in real time.
Loyalty. Like you've never seen it before.
Give your customers a loyalty pass that’s accessible through their mobile wallet and linked to all their payment cards. Members are recognized when they tap the payment terminal with their phones, smartwatches, or payment cards.
Simple customer sign up
To sign up your customers scan a QR code or tap an NFC reader. On their phone, they fill out their details, provide instant consent, and a digital membership card is added to their mobile wallet.
Automatic customer recognition
Your members are instantly and automatically recognized every time they use the payment terminal. Either by tapping their phone, smartwatch, or payment card.
Instant customer rewards
Customer discounts, rewards, and personalized offers can be automatically added and applied, creating a fluid experience for both your customers and your store associates.
Personalized customer interaction
Connect with customers through targeted push notifications, triggered by behavior or geolocation e.g. when customers pass one of your stores or reach a new loyalty tier.
Ready to go in-store recognition
No need for any extra hardware or development. Sitoo Recognition integrates with existing Adyen terminals and any CRM. Customers are recognized with their mobile wallets and tokenized transaction data.
Benefits for you and your customers
NFC technology and real-time interaction between Sitoo POS, Payments, the mobile wallet, and your CRM – gives you fast and frictionless in-store customer recognition.
Higher customer capture rate
Boost the number of members by making it much easier for your customers to sign up.
Immediate consent and compliance
Secure GDPR compliance by getting immediate consent when customers sign up.
Automatic identification
Automize member identification in the payment process with NFC technology.
Increased engagement and retention
Drive loyalty and repeat purchases with instant sign-up discounts and personalized offer.
No missed rewards or promotions
Reduce the number of people having to correct their purchase or post register points.
Deeper in-store insights
Improve your data with more members, and by connecting every transaction to customer profiles.
Are more likely to shop
91% of consumers are more likely to shop with brands they recognize, remember, and provide relevant offers. Source: Twilio
Are more likely to purchase
80% of consumers are more likely to purchase from a company that offers personalized experiences. Source: Edelman
Only pays with their phone
77% of Gen Z in the UK leave their traditional wallet at home and only bring their phone. Source: Marqeta
In-store enrolment. How it works.
Boost your in-store customer capture with an enrolment process that’s fast and simple. All you need is an NFC-reader or a QR code.
In-store customer recognition with rewards. How it works.
Your members are recognized, and their membership is updated, as part of the payment process when they tap their phone, watch or payment card.
In-store customer recognition with personal offers. How it works.
Your members are recognized as they tap the payment terminal and they can choose to activate their offer before the payment is executed.
